Emergency service

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We are proud to do our own out of hours. Having your pet’s clinical history available and being treated by a veterinary surgeon who is familiar with both you and the Hospital is really important to us.  When your pet is in need of veterinary attention outside of normal opening hours, we will always be here to help you.

Our own veterinary surgeons are on call for emergency assistance 24 hours a day 7 days a week.  We don’t have separate night staff, so you may even see your regular vet.  Just contact our out-of-hours number  07860 645678 and the duty vet will make all the necessary arrangements with you.

We recommend that you transport your pet to us in an emergency. We are much better equipped at the hospital with a range of diagnostic and supportive equipment than we could ever be in our pet ambulance.   If you do require assistance at home please discuss this with us and we will always try to accommodate.

We are proud to be a Veterinary Hospital and that our staff are on the premises 24 hours a day.  Our nurses working nights are specifically responsible for the care of any in-patients. Unlike many other veterinary practices who have no one on site after evening consults and weekends, we are here to ensure that the patients are receiving the highest standards of care, checking that the drips are running correctly, tempt feeding, observing for any changes such as vomiting and noticing immediately when a patient shows signs of being in pain or deterioration.

Caring pet owners can be reassured that their pet will be getting the highest standards of veterinary care anytime of the day or night.   The ability to provide round the clock care is one of our biggest costs as a veterinary practice.   As such additional charges for out of hours consultations and overnight care will be necessary.   Please ask our veterinary surgeon when you contact them to make arrangements. We understand that in these types of situations your pet’s health is of total priority but we do ask for payment at the time of treatment.

Emergency out of hours number 07860 645678